Active Collection of information
Some parts of the Application require you to actively submit information in order for you to receive further information about the property. Some of this information may be personal (namely, information that can identify you, such as your name, address or phone number). We only collect such information when you choose to supply it to us. This information will only be shared with the real estate developer who has provided you with access to the Application. You confirm that you will only enter information about yourself and that such information is true.
Passive Collection of Information
Sharing of Information
We may share your personal information with third parties (including third parties outside of the EU) for the purpose of (a) requesting further information from the real estate developer; (b) for marketing services (where you have consented to receive such marketing services); (c) collecting your comments if you choose to provide feedback through our App and (d) for undertaking any other permitted use of your personal information on our behalf. These real estate developers will only have access to the personal information needed to perform the relevant service and may not use your personal information for any other purpose. They will also be required to use your personal information strictly in accordance with data protection laws, including maintaining adequate security measures to protect such personal information. Digital Real Estate Technologies Ltd and its third party service providers may further use your personal information (a) for analysis and market research related services; (b) to carry out survey related activities with you. If you initially wish to receive such material but you change your mind later, you may tell us by sending us an email to [email protected]
We take the security of your data very seriously. We employ physical, electronic and administrative security measures to protect the information that we collect about you from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. You acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent we are required to accept such responsibility by the data protection laws.
Links to third party Internet sites
Access to Personal Information
You are entitled to see the personal information we hold about you and may obtain these details by writing to us at: Digital Real Estate Technologies Ltd, The Courtyard, Little Britain Farm, Bath Road, Stroud GL5 5NX. We are entitled by law to charge an administrative fee to meet our costs in providing you with such details and we may require proof of your identity before we supply the information to you.
Deactivating your Account
Upon request from you (by writing to us at: Digital Real Estate Technologies Ltd, The Courtyard, Little Britain Farm, Bath Road, Stroud GL5 5NX) we will deactivate your account and render your personal information unusable as soon as reasonably possible, in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms and conditions, and take other actions otherwise permitted by law.
MOBILE APPLICATION USAGE POLICY
ThisApplication is provided by Digital Real Estate Technologies Ltd on the terms set out in this Usage Policy. By using this Application you agree to the terms and conditions set out below (the "terms"). If you do not agree with these terms, you must not use the Application. This Usage Policy supplements our Terms and Conditions. If you do not comply, or if we reasonably suspect that you are not complying, with these terms, we may block your access (either temporarily or permanently) to the Application.
Your use of the Mobile Application
We allow you the right to download, install and use the Application on your mobile handset to access the ResiVue in accordance with the Terms and Conditions. You may not use the Application for any purpose other than to access the ResiVue service. You do not and will not own the Application or any information that is provided to you through it or the ResiVue service, but you may use these things in accordance with the Terms and Conditions. The Mobile Application is provided to you free of charge and on an 'as is' basis. We have tried to make sure that it will work on each compatible Mobile Device, however, we do not promise that the Application will be suitable for your needs, or that it will work accurately or in a particular way. All implied promises or warranties related to the Application, and access to the booking service through it, are excluded.
Data charges and access
The Application requires a correctly configured and functional internet data connection, both for the initial installation, and for use. Data charges may be charged to you by your network provider depending on your individual tariff. You are responsible for any such costs. Note that if you are using the Application on an overseas network, the cost of data usage may be considerably higher than when at home. We are unable to provide any warranties as to the levels of connectivity you will receive via your Mobile Device. This may depend upon your tariff, your network provider or your corporate policy if you have a work-issued handset. We will not accept any responsibility for any connectivity issues you may experience. Please contact your network provider or visit their website if you require assistance configuring a data connection for your Mobile Device.
Support & Communications
If you have any queries or problems with the Application, please look at our website FAQs for answers to the most common questions we receive from users. If the FAQs do not assist, please contact us at: [email protected] Please do not contact any distributor of the Application with a support request as they will not be able to assist you. We may send communications to you through the Application. These communications may include marketing material, technical and support information, and information on updates or changes. By using the Application, you agree to us providing you with such communications. Please note that we may cease to operate and support the Application, or a particular version of it, at any time. If this happens, you will be unable to access the ResiVue service through the Application (or the relevant version of it) and you may be unable to download or install fresh copies of theApplication. Where we think that it is reasonable to do so, we also reserve the right to either require you to delete theApplication, or to remotely deactivate theApplication from your Mobile Device.
Updates & Availability
From time to time, we may issue updates to theApplication, in which case you may not be able to continue use of the version of the Application installed on your Mobile Device without downloading the relevant update. If we issue an update of the Application without disabling our earlier version installed on your Mobile Device, we nonetheless recommend that you download and install all updates issued. We cannot accept any liability for errors which become apparent in old versions of theApplication. We are able to suspend access to the ResiVue through the Application. We can do this for any reason, but will usually only do so when carrying out maintenance on the Application or the systems supporting it.
Your mobile telephone supplier and manufacturer, airtime service providers (which for clarity includes telecommunications carriers) and any other retailer acting through an online store portal through which the Application is distributed, shall not be liable to you in any manner whatsoever in relation to any mobile applications made available through their channel partners and associated service providers, including (without limitation) in relation to the sale, distribution or use thereof, or the performance or non-performance of the Application. Your mobile telephone manufacturer, airtime service providers and any such retailer shall be third party beneficiaries of these terms and conditions with you for the purposes of this provision.